Sr Implementation Specialist - Warehouse Operation
Robert Half
Santiago, Chile
hace 6 días

Enterprise : Multinational Shipping and Logistics Company

Position : Sr Implementation Specialist - Warehouse Operation

Contract type : Permanent

Work-type : On Site

Location : Las Condes and Project Location

Start Date : October 2022

Key Responsibilities :

  • Prepare and drive the overall implementation project plan across all geographies and functions, including operations, IT, HR, and finance.
  • Provide clear visibility of project status to internal and external stakeholders by establishing project milestones, go / no-go stage gates, and operational readiness criteria.
  • Track the progress against these and escalate issues and delays in a timely manner.

  • Set expectations and confirm agreements with internal and external stakeholders.
  • Manage risks rigorously from award to stable operation to ensure sustainable profitability and monitoring risk.
  • Remove roadblocks and impediments to meet time lines and customer requirements.
  • Proactively manage delivery of other involved parties (IT, operational suppliers, work stream owners).
  • Establish and evaluate the success criteria for the project and adjust solutions and time lines as needed throughout the implementation.
  • Successfully "close" implementations based on mutually defined criteria between the client (external) and Implementation and operations (internal).
  • Requirements :

  • Minimum 7 years experience in logistics including international supply chain management and forwarding services.
  • Proven experience in project management on implementations in Warehousing. · PMP, ACP-PMI certification or equivalent preferred.
  • Prior experience in dealing with new supply chain solutions.
  • Prior commercial experience in engaging with strategic clients.
  • Advanced proficiency in project management tools including MS Project, Excel, and PowerPoint.
  • Good IT and EDI understanding and capabilities.
  • Excellent interpersonal and communication skills. ·
  • Strong communication and negotiation skills.
  • Consistent ability to meet and adhere to deadlines.
  • Passion, initiative, and drive to continuously develop and work with creativity and innovation.
  • Operational background including supply chain operations, ocean, air, and local origin services (trucking, customs, and milestone visibility).
  • Strong problem-solving skills and customer service skills.
  • WMS knowledge
  • Advanced English (preferred)
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