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Drive service sales process in collaboration with the Service Sales Manager and / or Service Manager. Generate service sales opportunities and secure profitable sales within the designated area(s).
Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other ABB service units.
Build long term customer relationships and ensure immediate response to specific customer needs and issues.
Dedicated sale of services associated with motors and generators.
Follow up periodical budget / budget compliance.
Achievement of objectives by Q.
Preparation of service offers.
Follow-up and closing of business.
In collaboration with the Service Sales Manager and / or Service Manager implements Service sales strategy. Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB.
Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed.
Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB / new IBs in the market.
Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios.
Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product / solutions knowledge to promote Life Cycle Management (LCM).
Sells entire service product portfolio to expand ABB footprint in the designated area(s).
Acts as a marketer / salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings).
Translates the needs of customer into relevant ABB Service offerings and solutions.
Electrical / Commercial Engineering.
More than 5 years of experience.
Knowledge in sale, promotion, support or service of electric motors (desirable).
Certifications related to sales / sales techniques.