Position PurposeAlbertson’s Companies is looking for people who are interested in re-imagining the grocery experience by harnessing the power of digital technologies.
The Product Management team has broad responsibility to leverage digital technologies to build best in class customer experiences and maximize return on investment.
The Mobile App Product Manager will help drive a digital product vision and roadmap that will allow Albertson’s Companies to deliver the brand promise of being customers favorite local supermarket.
The Mobile App Product Manager is responsible for building business cases, defining, executing, and measures ecommerce and omnichannel mobile app product features and capabilities.
Key Responsibilities include, but are not limited to :
Champion the needs of customers, business teams, and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project.
Ability to operate in areas of uncertainty and ambiguity and provide solid recommendations.
Identify unmet customer needs and develops possible feature / functionality concepts that meet those needs.
Gather input from a variety of internal and external sources to define product concepts; responds to the needs of customers throughout the development process;
analyzes competitors and market trends; evaluates technologies; develops detailed requirements, feature definitions, implementation plans, and internal communications
Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities.
Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed
Identify areas that require customer research and proposes research activities to direct supervisor and user experience team.
Partners with user experience team to user-test designs through mock-ups, functional prototypes, etc. to ensure they are meeting intended goals
Effectively influences and collaborates with others, presenting and securing approval from senior management and other key stakeholders, as necessary
Anticipate upstream and downstream impacts of the project and works with internal business groups to adjust business tools and practices to support new features and functionality
Responsible for communicating product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features
Develop supporting business case, including financial impact and benefits statements, to support feature / functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations
Build intelligent capability and feature roadmaps using research, data, business context and learnings as input
Be recognized as an expert across the division someone who has excellent judgment and whose projects have contributed significantly to the success of the organization
Champion new initiatives to leadership team
Write user stories as a part of the product development lifecycle that : o directly support primary objectives of the projecto are appropriate in size for iterative developmento include clear and specific acceptance criteriao consider dependencies on other stories and / or projects & initiativesQualifications :
Bachelor Degree required
2-4 years’ mobile app product management experience
2-4 years’ experience in one or more of the following areas preferred : program management, project management, product marketing, business development, management consulting desired, but not required
Internet and retail experience strongly preferred
Experience managing teams
Strong analytical, prioritization and negotiating skills
Usability and customer-focused design experience a plus
Experience with A / B testing a plus
Passionate about building great products and solving customer and business problems
Strong quant and analytical abilities you use data to make decisions but do not suffer from analysis paralysis. Experience must include :
Technical experience with the implementation of mobile SDKs, analytics tagging, ADA compliance,
Technical fluency; comfortable understanding and discussing technology concepts, experience evaluating trade-offs and new opportunities with technical team members
Proven track record designing and delivering customer experiences that create customer and business value
Demonstrated track record of aligning to an overarching product vision, using data and analysis to support strategy and prioritization, and day to day product execution
Experience with Mobile App Product Management preferred
Experience with technical product backlog management and prioritization of user stories
Experience working with offshore engineering teams on building features and quality assurance of solutions for Digital Loyalty, CRM, Marketing Cloud platforms using an agile methodology, including sprint planning, technical sizing of tasks, and feature prioritization.