Software Project Engineer
Marel
Puerto Montt, Chile
hace 6 días

Main Tasks

The main objective of this role is to deliver Marel Software services and projects to Marel’s customer

  • Configuration and deployment of Marel Software in Level 1 projects according to documented specification
  • Provides user training for customers and internal training for Marel employees
  • Assist with in-house activities related to Marel Software projects server pre-builds and project support in both level 1 and 2 projects
  • Accountable for providing a well-documented Level 1 solution to the customer
  • Support Level 2 project teams
  • Provide Level 1 support to technical issues, internally as well as for customers
  • Focus on software connections in L1 L2 projects
  • Creates knowledge base articles both for new configurations and for solving known issues
  • Provide on-site delivery of services to customers for running Marel Software systems, including add-ons, modifications, maintenance and upgrades
  • Provide services to fulfil scheduled Service Level Agreement tasks
  • Education, Knowledge, and Experience

  • 5-7 years’ experience configuring and deploying Marel Software device connectors
  • Knowledge of SQL server
  • Knowledge and prove experience in scripting
  • Technical education on device control, machine learning, machine set up
  • Strong English skills, both written and verbal
  • Ability to travel abroad (up to 30%)
  • Experience with and comfort working in multi-cultural, multi-discipline organization is an advantage
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