Posting Date Oct 13, 2021 Job Number 21116640 Job Category Rooms & Guest Services Operations Location AC Hotel Santiago Costanera Center, Avenida Vitacura 130 Providencia, Santiago, Región Metropolitana de Santiago, Chile VIEW ON MAP Brand AC Hotels Schedule Full-Time Relocation?
N Position Type Non-Management Located Remotely? N At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer.
Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful.
Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details.
They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.
We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.
POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs / daily memo books and document pertinent information in logbooks.
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
Sell a room / accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented.
anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others.
Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.