(OG-954) - (DWL-197) - (PUJ-658) (H-208) - Mgr-Account Sales - Urgent - (NFK040) (L-722) V | (I(...)
Marriott
Metropolitana de Santiago, Metropolitana de Santiago, CL
hace 5 días
source : WHATJOBS

OG-954) - (DWL-197) - (PUJ-658) (H-208) - Mgr-Account Sales - Urgent - (NFK040) (L-722) V (I(...)

OG-954) - (DWL-197) - (PUJ-658) (H-208) - Mgr-Account Sales - Urgent - (NFK040) (L-722) V (I(...)

domainMarriott location onSantiago

We are looking for an experienced Mgr-Account Sales to join our awesome team at Marriott International, Inc in Santiago de Chile, Regin Metropolitana.

Growing your career as a Full Time Mgr-Account Sales is an incredible opportunity to develop exceptional skills. If you are strong in project management, communication and have the right experience for the job, then apply for the position of Mgr-Account Sales at Marriott International, Inc today!

Posting DateJun 29, 2022Job NumberJob CategorySales & MarketingLocationW Santiago, Isidora Goyenechea 3000, Santiago, Region Metropolitana de Santiago, ChileBrandW HotelsScheduleFull-TimeRelocation?

NPosition TypeManagementLocated Remotely? NBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head.

Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests passions, providing insider access to whats new and whats next.

Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra : Detox. Retox.

Repeat. If youre ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY Responsible for proactively soliciting and managing group / catering-related opportunities.

Manages group / catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity.

Achieves personal and team related revenue goals.

Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.

Provide service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

  • OR2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
  • no work experience required.

    CORE WORK ACTIVITIES Understanding Markets & Maximizing RevenueIdentifies new group / catering business to achieve personal and property revenue goals.

    Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

    Closes the best opportunities for the property based on market conditions and property needs.

  • Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the propertys primary target customer and service expectations;
  • serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program / event.

    Conducting Daily Sales ActivitiesResponds to incoming group / catering opportunities for the property that are outside parameters of the Event Booking Center.

    Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative / support staff effectively.

    Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Providing Exceptional Customer ServiceSupports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

    Services our customers in order to grow share of the account. Executes and supports the companys Customer Service Standards and propertys Brand Standards.

    Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program / event.

    Partners with Event Management and / or Operations in providing a customer experience that exceeds the customers expectations.

    Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.

    Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.

    Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program / event.

    Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

    Building Successful RelationshipsWorks collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

    Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

    Develops relationships within community to strengthen and expand customer base for group / catering sales opportunities.

    Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.

    Additional Responsibilities Utilizes intranet for resources and information.

    Conducts site inspections. Creates contracts as required. Participates in and practices daily service basics of the brand.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Company Benefits : Learning opportunities Company offers career progression opportunitiesAttractive packageKit Empleo-

    location on Santiago

    trending up CLP 20.000.000 - 40.000.000

    location on Santiago

    trending up CLP 40.000.000 - 60.000.000

    domain Marriott Hotels & Resorts Group

    location on Santiago

    trending up CLP 40.000.000 - 60.000.000

    access time Heute

    A468 P172) - Trade Finance Specialist (H62) O330 (ES903) S

    location on Santiago

    trending up CLP 20.000.000 - 40.000.000

    domain EY

    trending up CLP 20.000.000 - 40.000.000

    location on Santiago

    trending up CLP 20.000.000 - 40.000.000

    location on Santiago

    trending up CLP 40.000.000 - 60.000.000

    domain Marriott Hotels & Resorts Group

    location on Santiago

    trending up CLP 40.000.000 - 60.000.000

    access time Heute

    A468 P172) - Trade Finance Specialist (H62) O330 (ES903) S

    location on Santiago

    trending up CLP 20.000.000 - 40.000.000

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