Logistics Advanced User
H&M Group
Pudahuel, Región Metropolitana, Chile
hace 5 días

RESPONSIBILITIES :

Support end users in the day-to-day work and act as an advanced system user within the DC :

Conduct system clean-up and system routines

Support 3PL training of end-users on daily system-related issues

Feedback to Central System Specialist (ex-Super Users)

Conduct basic troubleshooting and reporting

Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented

Identify and suggest improvement opportunities and / or need for DC operations

Responsible for training H&M team and 3PL leaders on any new functionalities on the system or any improvement

Qualifications

1-2 years system management or department level logistics management experience preferred

Preferably at least one year in Distribution Center Operations in a high volume, high SKU replenish and pick environment

Understanding of DC operations processes and cost drivers

Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects / roll-outs in DC

Ability to understand and apply new system features / updates within a given time frame

Strong communication & coordination skills

Ability to collaborate and co-create with others

Agile mindset with a positive attitude to change and meaningful growth

Inclusive and empathetic towards others whilst encouraging diversity

Ability to understand your impact to others and contribution to the bigger picture

Advanced PC skills with Excel and Access

A good understanding of IT systems and how you work with the functionality provided

Excellent people and communication skills

Ability to work independently and in a high pressure, multi-personality, fast-paced, deadline-oriented environment

Experience with training and developing staff

Detail oriented, with strong organizational, time management, and interpersonal skills.

Strong problem-solving skills and decision-making abilities..

Ability to fluently communicate in English

Additional Information

All your information will be kept confidential according to EEO guidelines.

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