Field Service Engineer
Honeywell Intelligrated
Avenida el Bosque Norte Piso , Santiago, REGION METROPOLITANA, Chile
hace 4 días

Innovate to solve the world's most important challenges

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors.

You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists.

You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.

You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

  • Provide engineering maintenance support to BHP customer
  • Supervise local contract and SPOT
  • Answer customer queries
  • Supporting HPS sales team
  • Liaising with the LSS team
  • Report and status updates as to the current support to HPS customers

  • Bachelor's degree, or equivalent
  • 2 year of engineering experience as a customer support specialist
  • Good command of English

  • Previous technical / installation experience
  • Good written and oral communication
  • Advanced Degree
  • Good presentation skills
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