LATAM TTS Core Transformation Program Manager
Citi
Santiago, Chile,Chile
hace 1 día

TTS LATAM remains engaged in an ongoing effort to create a more efficient and effective business organization while de-risking our IT environment.

As part of this regional effort, the regional business defined a series of strategic initiatives to streamline operations, optimize process and enhance core structures.

The Core Transformation PM will be an integral contributor to these efforts, holding responsibility for implementing these initiatives to create best-in-class proprietary technology capabilities and operational processes that increase productivity, revenue growth and customer experience while simultaneously reducing time and resource expenditures by Citi.

  • As part of Strategic initiatives, a key priority is the Flexcube roll-out to exit legacy core banking platforms in 13 countries;
  • As part of the BAU, the project manager will own the Core DDA governance and will be the liaison with product partners to ensure that transformation is aligned with strategic goals of each LOB.

    The Project Manager provides full leadership and supervisory responsibility and will work on different disciplines of program management such as project planning, tracking, senior management presentations and adoption / capability metrics and also work with Implementations, Operations, Technology, Implementation and Service to achieve expected quality goals as well as met the expected timeline for strategic initiatives.

    Provides operational / service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.

    May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required.

    Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.

    Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function / job family.

    Responsibilities :

  • Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
  • Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
  • May supervise day-to-day work of junior level employees, but will not typically have formal management role.
  • Manages one team (consisting of support staff and / or entry-level analysts).
  • Full leadership and / or supervisory responsibilities.
  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
  • Ensures resources are assigned to project & monitor commitment.
  • Ensures change control is executed throughout project.
  • Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
  • Tracks actual project costs, identify variances, and reforecast project costs as needed.
  • Measures project management performance against standards.
  • Ensures appropriate project staffing levels.
  • Establishes project communication needs and create project communication plan.
  • Creates the project risk management plan.
  • Partners with cross function peers to create, administer, track, and eventually close project contracts.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Qualifications :

  • 4-8 years of experience
  • Education :

  • Bachelor’s / University degree or equivalent experience
  • Esta y todas las ofertas de Citigroup Chile International se encuentran bajo el marco de la Ley N 21.015 que incentiva la inclusión de personas en situación de discapacidad al mundo laboral.

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