Operations Manager - Santiago
Scoot Networks
Santiago de Chile
hace 3 días

La misión de Scoot es vehículos eléctricos para todos. En ciudades de todo el mundo, las personas necesitan una movilidad rápida, asequible y sostenible.

Scoot es la primera compañía en satisfacer esa necesidad con una combinación de vehículos eléctricos compartidos, todos activados por su teléfono, y todos perfectos para la vida en la ciudad.

Estamos brindando nuestro servicio a las ciudades que abrirán el camino hacia un futuro eléctrico compartido. Operamos en San Francisco, California, Barcelona, España y Santiago de Chile, y pronto se abrirán más ciudades líderes en el mundo.

Nuestro equipo está compuesto por trabajadores que poseen habilidades increíblemente diversas, desde ingenieros eléctricos hasta especialistas en marketing, mecánicos y diseñadores de flotas.

Estamos unidos por nuestra misión y por nuestra cultura de valorarnos unos a otros, nuestras ciudades y nuestro planeta.

Scoot's Santiago Operations Manager is responsible for a quickly growing and diverse fleet of electric vehicles, with over 2,000 electric kick scooters, bikes and other vehicles deployed in 2019.

Scoot is the world leader in light electric vehicle (LEV) operations and the first company to make personal electric transportation affordable for all.

This is only possible because of the sophisticated way Scoot manages, maintains, and charges its fleet of light EVs.The Operations Manager will manage a team comprised of full-

time field technicians and mechanics responsible for repairing vehicles and keeping them charged. The logistics of managing this team is a worthy challenge for a talented, mission-

driven people and operations leader.The Operations Manager's current direct reports include the shop supervisor, fleet supervisors, inventory controller, and engineering technician who tests and develops current and future electric vehicles.

Those direct reports in turn manage a rapidly growing team of employees and contractors. The Operations Manager reports to the City Manager of Scoot Santiago.

As a Operations Manager, you will :

  • Grow the Santiago fleet organization as the vehicle fleet grows, adding field technicians and mechanics as well as necessary support staff
  • Design and build operational practices that will enable the city and company to scale
  • Work cross functionally with other teams and ensure new vehicles are deployed on time
  • Use best practices provided by the Service Engineering team to implement efficient maintenance and charging operations
  • Create playbooks, metrics and contingency plans to govern day-to-day operations
  • Build, maintain and monitor reports, dashboards, and metrics to evaluate performance
  • Maximize safety and vehicle availability while reducing cost per ride and cost per vehicle
  • Develop and inspire Scoot's largest team to do great and important work and excel in their careers
  • Relevant experience and mindset :

  • A minimum of 5 years of experience in business management is expected, but we will consider candidates with less experience if they meet our other requirements and have meaningful track records of success in other fast-paced environments
  • Undergraduate degree in a quantitative field (e.g., business, engineering, economics, etc.) or other comparable training
  • Strong people management skills and proven track record
  • Ability to think big to drive step changes in our growth and innovation strategy
  • Strong analytical skills and the ability to solve problems logically
  • Bias toward action and master disambiguator / simplifier - constantly pushing toward clarity and execution
  • Great collaboration skills; you are someone who proactively partners across teams while holding them accountable for business results
  • Strong Excel / data management skills
  • Strong project management skills
  • What Scoot offers :

  • The chance to build a business from scratch
  • Make a significant environmental impact in your home town / country
  • Competitive compensation and meaningful equity
  • Company-paid medical, dental and vision insurance
  • Unlimited scooting
  • An amazing culture, team, and mission of which you will be an essential part
  • The most-fun chance you will ever get to save the planet
  • Scoot no es como otros startups. Somos un lugar de trabajo verdaderamente amigable y divertido para la misión, donde ingenieros, mecánicos, comercializadores y gerentes colaboran para lograr nuestro objetivo de vehículos eléctricos para todos.

    El mismo lema que compartimos con nuestros corredores : ser vistos, ser seguros, ser amables, se aplica a cómo trabajamos los unos con los otros.

  • Scoot es un empleador de igualdad de oportunidades. La diversidad en nuestro equipo ha sido y seguirá siendo esencial para tener éxito en nuestra misión de proporcionar vehículos eléctricos para todos.
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