Customer Support Manager CSM
Motorola Solutions
Calama, Chile
hace 4 días

Job Description

The Customer Support Manager role will have two main responsibilities, first is managing client relationship and field teams.

Second is to act as businesses developer for contract / systems expansion and / or add on services opportunities.

Basic Requirements

  • Engineering Degree Electronics / Electrical / Telecommunication.
  • 6 years experience minimum.
  • Proficient in English both written and spoken desirable.
  • Experienced in Project Management, PMP and / or ITIL certification desirable.
  • Experience in Telecommunications field is a plus.
  • Experience in Bid & Proposal processes and projects deployment :
  • Experience in contact negotiations and developing long term working relationships
  • Experience managing large field groups (over 100 people desirable)
  • Experience in civil works and full telecommunication infrastructure definition, description and quoting
  • Some experience with Wireless Technologies (RF in general, Cellular Network Architecture, RAN, Microwave Architecture, WLANs) : Network Entities and Protocols - desirable
  • Some understanding of Video applications and / or IP Video Technology desirable
  • Some understanding of software, applications, licensing technology - desirable
  • None

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