Senior Consultant, Front Office
is a cloud-enabled provider of cross-asset front-to-back solutions for financial markets with over 35,000 users in 60+ countries.
With a rich legacy of innovation and 20 years of experience, its award-winning software improves reliability, adaptability, and scalability across several verticals, including capital markets, investment management, central banking, clearing, treasury, and collateral management.
Calypso’s success is founded on our values of accountability, transparency, and people.
Customer Success contributes to our efforts to enhance and transform the Calypso customer experience via a client-centric approach (building and maintaining relationships, proactively identifying potential crises that may detrimental to the user experience, meeting and exceeding client expectations).
Thus, helping to differentiate Calypso and contributing to the growth of our business. Customer Success is composed of several organizations (Customer Delivery, Cloud Services, Calypso Learning Services, Customer Support, and Customer Success Management) that manage the customer’s journey at Calypso.
Team and role overview
The Customer Delivery team in Santiago is scaling rapidly due to increased client wins and demands in Chile. The team is made up of strong Project Managers, Consultants, and Technical Analysts.
This team is responsible for the successful delivery of client solutions in this region.
Finally, the Consultant will assist in deployment and validation by the Client.
Candidates with exposure to Clearing, Collateral & Securities Finance will also be considered.
Calypso’s Chile office is located in Las Condes on the top floor of a 7-story building, allowing for an incredible view of the city.
The office building is located on a quiet, tree-lined street, 1 block from Apoquindo Avenue that benefits from the restaurants, cafes, supermarkets and a small mall to facilitate casual lunch and business meetings.
Three blocks from the subway and bus station Manquehue easy to reach by public transport or car. In the entrance of office, you will find a reception area and a meeting room with a television and a conference phone system.
The office can accommodate 21 employees with three separates and individually rooms, 2 bathrooms and kitchen area. During the work time it ́s possible to take some fresh air in the balcony area, a big open space with desks and chairs that allows the staff to work, have lunch or do a meeting in a different environment with sun and view