TheCustomer SuccessManagermanagesa portfolio of site-based accounts to ensure that they achieve their business outcome with Rockwell Automation’s subscription and services contracts.
Responsible for ensuring effective technology and services adoption that leads to high renewal rates and expansion ofannuity basedcontracts and subscriptions.
2-5 years working with customers in a commercial and / or technical capacity
Knowledge on how services are organized and delivered
Independent knowledge in one or more industry / application
Leads negotiation conversations with executives
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