Reports to function
Head of Service Execution & Projects
The Field Service Engineer reports to the Head of Service Execution & Projects. He is in charge of executing planned and unplanned maintenance and overhauls, support Service Sales Engineers with specific technical questions related to GEA equipment, supervising and / or executing installation and commissioning, dictating customer trainings, identifying and communicating customer needs and executing plant optimization, modernization, and retrofits.
His / her role is performed both in the field and in the in-house workshop.
The key management priorities for the role :
The tasks and responsibilities for the role include :
Communication requirements for the role :
Strong technical knowledge and manual skills, technical engineered degree in mechanical, electrical or mechatronics. Must have good soft skills for direct customer contact and the capacity to supervise external contractors.
Must have a strong knowledge of maintenance theory.
Strong capacities to solve complex technical scenarios. The candidate must have a good understanding of our technologies and markets.
He must be open to change and frequent domestic and international assignments.
Experience & Competencies
Based on the above-mentioned requirements, candidates for the position indicated should have demonstrated abilities in the following areas :
Strong technical knowledge and manual skills, as proven by :
Interpersonal skills :
establishes and maintains effective relationships with customers; meets or exceeds customer expectations, keeping organizational policies in mind.
Education / Work experience :
Required education (e.g. university degree, apprenticeship)
Technical engineered degree in mechanical / industrial / process engg / Food technology.
English (Good professional proficiency)
Spanish (full professional proficiency)
Other qualification / further education
In-house Training in Service Execution and Maintenance
Relevant work experience
4 to 10 years of experience on GEA’s / comparable range of products and service.
Experienced in communication with clients
Teamwork, Proactive, organize and with discipline
Willing to travel.
Your Profile / Qualifications
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