Service Sales Specialist (RM)
ABB
Santiago, Región Metropolitana, Chile
hace 35 días

1. Service sales delivery

In collaboration with the Service Sales Manager and / or Service Manager implements Service sales strategy. Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB.

Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed.

Regularly updates installed base in ServIS (the approved Service database) with the changes made at site.

2. Volume and profit

Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB / new IBs in the market.

Focuses on the entire Service portfolio to secure profit for assigned Business Units / Product Groups.

2. Volume and profit

Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB / new IBs in the market.

Focuses on the entire Service portfolio to secure profit for assigned Business Units / Product Groups.

3. New opportunities

Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios.

Takes a One ABB approach to leverage other colleagues’ portfolios.

4. Customer approach

Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-

depth technical service product / solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.

5. Sales process

Sells entire service product portfolio to expand ABB footprint in the designated area(s). Charts out and monitors sales proposals, tenders and follows up proposal statistics.

Prepares ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and / or Service Manager.

Communicates contract details in accordance with ABB offering and strategy. Manages administrative sales processes.

6. Marketing

Acts as a marketer / salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings).

Translates the needs of customer into relevant ABB Service offerings and solutions.

7. Health, safety and integrity

Contributes to risk assessments related to price and quality. Registers required information into the appropriate customer database.

Ensures technical reliability, safety and cost effective solutions to satisfy customer’s needs. Complies with health and safety directives.

Requirements :

We are looking for a candidate with Bachelor Degree of Electrical or some related engineering . You must also have the following knowledge, skills and experience :

  • Have a minimum 3 years of experience with technical sales in Robotic and Motion industry.
  • Good knowledge of main products and systems and related operation and maintenance service portfolio;
  • Good communication skills, open personality and good listener.
  • Proactive, fast learning and result oriented.
  • Excellent English skills (oral and written).
  • Good communication skills and presentation skills, ability to interface with customers at all management levels.
  • Location : Santiago, Región Metropolitana, Chile Contract type : Regular / Permanent Business unit : Business Unit Drives and Controls Date posted : 2018-

    01-10 Job function : Service and Maintenance Publication ID : CL62310990 E2

    ABB (ABBN : SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally.

    Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions.

    ABB operates in more than 100 countries with about 132,000 employees www.abb.com

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